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About Ilana

 

As our Resident Services Manager, Ilana coordinates residents’ move-in journeys, ensuring that they feel warmly welcomed and at home in their new community at Greenway Views.

She also manages the monthly ‘lifestyle and activities’ schedule, as well as conducting regular resident wellbeing checks.

Ilana brings customer service experience as Front of House Manager at The Tradies in Dickson and 20 years of social project management, with a focus and expertise on improving wellbeing. Working with LDK gives her the opportunity to ensure our residents receive the best experience on their ageing journey, while supporting them to maintain a sense of purpose and belonging.

One of the things Ilana loves about working with LDK is hearing the residents’ life stories and watching their transition into their new home. She was recently told by a new resident, “I was afraid of leaving behind a 4-bedroom house with a big garden, where I lived for 46 years. Now I am here, and I feel so happy with all the support I need. I already feel like this is my home”.

Other team members

Chayette Lachica

Senior Registered Nurse

Luiz Gomes

Village Operations Manager

Michelle Bennett

Village General Manager

Monica Colman

Project Transition Manager

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