Choice and Decision-Making Policy

Version 2.0 – Approved October 2025

ID: PY-CG-004
System: Care Governance
System owner: National Care Manager

Summary

This policy outlines how LDK Seniors’ Living supports residents to make informed decisions about their health care and financial matters, consistent with the Aged Care Act 2024 and the
Strengthened Aged Care Quality Standards.

The policy reinforces each resident’s right to autonomy, dignity and choice, and sets out how staff will:

• obtain informed consent for care and services
• support residents who may have limited or changing decision-making capacity
• work with registered supporters or appointed decision-makers under ACT and NSW legislation
• respect residents’ wishes in end-of-life documentation and Not-For-Resuscitation orders

The full policy includes definitions, legislative references, and detailed guidance for care teams on cognitive assessment, consent, substitute decision-making, and documentation requirements.

Download the full policy

You can download the full document below for the complete policy wording and version control history.